Last Updated: 02-02-2026
COTOFIED TRADERS PRIVATE LIMITED (“COTOFIED TRADERS”, “we”, “our”, or “us”) is committed to protecting the privacy and personal information of customers, visitors, and users who access https://www.cotofiedtraders.com (“Website”). As a digital grocery marketplace offering food products, beverages, and everyday household essentials, we understand that responsible data handling is fundamental to building long-term customer trust.
This Privacy Policy explains how we collect, use, process, store, disclose, and safeguard your personal information when you browse our website, create an account, or place orders. By using our services, you acknowledge that you have read, understood, and agreed to the practices described in this Policy.
Our Approach to Privacy and Data Responsibility
At COTOFIED TRADERS PRIVATE LIMITED, privacy is treated as an essential component of our customer service philosophy. We collect only the information necessary to provide efficient grocery ordering, accurate delivery services, and a personalized shopping experience. All personal data is handled with fairness, transparency, and in accordance with applicable data protection laws.
Our objective is to maintain a secure digital environment where customers can shop confidently for their daily needs.
Information We Collect
We may collect personal information directly from you as well as certain technical data automatically when you interact with our website.
When you register an account, place an order, schedule deliveries, subscribe to communications, or contact our support team, you may provide details such as your name, email address, mobile number, billing and delivery addresses, order history, transaction confirmations, and any information shared through customer service interactions. This information is essential for processing purchases and ensuring timely delivery of groceries.
Additionally, our systems may automatically collect technical information including your Internet Protocol (IP) address, browser type, device identifiers, operating system, browsing behavior, and approximate geographic location. Such data allows us to enhance website functionality, analyze usage patterns, strengthen security, and improve operational efficiency.
How We Use Your Information
COTOFIED TRADERS PRIVATE LIMITED uses personal information to operate our grocery platform effectively while delivering a smooth and reliable shopping experience.
Your data supports order confirmation, inventory management, payment processing, shipment coordination, and customer communication. It also helps us personalize product recommendations, streamline repeat purchases, and improve website navigation.
Where permitted by law, we may send updates regarding special promotions, seasonal offers, discounts, or new product availability. You remain free to opt out of marketing communications at any time.
We maintain a strict policy of not selling, renting, or commercially exploiting your personal information.
Payment Processing and Financial Security
All payments made on cotofiedtraders.com are processed through trusted third-party payment gateways that comply with recognized security standards and encryption protocols. COTOFIED TRADERS PRIVATE LIMITED does not store sensitive financial details such as credit card numbers, CVV codes, or banking passwords.
Payment providers independently manage confidential financial data, thereby adding an additional layer of transaction security.
Cookies and Similar Technologies
To improve browsing convenience and enhance the overall shopping experience, our website uses cookies and related technologies. These tools allow us to remember user preferences, maintain shopping sessions, and simplify future purchases.
Cookies also provide insights into customer behavior, enabling us to optimize website performance and deliver more relevant product suggestions. You may configure your browser settings to disable cookies; however, doing so may limit certain functionalities of the Website.
Sharing and Disclosure of Personal Information
COTOFIED TRADERS PRIVATE LIMITED may share personal information with trusted third-party service providers whose support is necessary to operate our business effectively. These may include logistics and delivery partners, payment processors, cloud infrastructure providers, analytics services, and technology vendors.
Information may also be disclosed when required to comply with legal obligations, respond to lawful governmental requests, enforce contractual rights, prevent fraudulent activity, or protect the safety and integrity of our Company and customers.
All third parties are expected to uphold strict confidentiality standards and use the information solely for authorized purposes.
Security of Personal Information
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal data from unauthorized access, misuse, alteration, or disclosure. Security practices are regularly reviewed and enhanced in line with evolving industry standards.
While we strive to protect all data entrusted to us, no online transmission or storage system can guarantee absolute security.
Data Retention
Personal information is retained only for as long as necessary to fulfill operational requirements, maintain transaction records, comply with statutory obligations, and resolve disputes where applicable. Once retention is no longer justified, the information is securely deleted or anonymized.
Children’s Privacy
The Website is intended for individuals aged 18 years and above, and COTOFIED TRADERS PRIVATE LIMITED does not knowingly collect personal information from children below this age threshold. If such data is discovered, we will promptly remove it from our systems. Parents or guardians who believe that a minor has provided personal information are encouraged to contact us immediately.
Your Privacy Rights
Subject to applicable data protection laws, you may have the right to request access to your personal information, correct inaccurate data, request deletion where legally permissible, withdraw consent for marketing communications, or object to certain processing activities.
We are committed to addressing legitimate requests within a reasonable timeframe.
Grievance Redressal Mechanism
COTOFIED TRADERS PRIVATE LIMITED has established a formal grievance redressal process to ensure that privacy-related concerns are handled promptly, transparently, and fairly.
If you have questions regarding this Privacy Policy, believe your personal data has been mishandled, or wish to exercise your privacy rights, you may contact our designated Grievance Officer:
Name: [Insert Name]
Email: support@cotofiedtraders.com
Resolution Timeline:
We will acknowledge your grievance upon receipt and endeavor to resolve the matter within 30 days. If you remain dissatisfied with the resolution provided, you may escalate the matter to the appropriate regulatory authority as permitted under applicable laws.
International Data Transfers
If you access the Website from outside India, please note that your information may be transferred to and processed in jurisdictions where our service providers maintain infrastructure. By continuing to use the Website, you consent to such transfers in accordance with applicable data protection regulations.
Updates to This Privacy Policy
COTOFIED TRADERS PRIVATE LIMITED reserves the right to revise or update this Privacy Policy periodically to reflect changes in business practices, technological developments, or legal requirements. Updated versions will be published on this page along with the revised effective date. Continued use of the Website following such updates constitutes acceptance of the revised Policy.
Contact Information
For privacy-related inquiries, requests, or further clarification, please contact:
COTOFIED TRADERS PRIVATE LIMITED
Website: https://www.cotofiedtraders.com
Email: info@cotofiedtraders.com
